COVID-19 Customer Information

COVID-19 Customer Information

Enjoying our events in safety

Updated 30/10/2023 - PLEASE NOTE: Our policies & procedures implemented since we re-opened after lockdown on 17th May 2021 have altered and reflect the fact that people are advised they can move freely, when visiting entertainment venues.

Our policies remain within current government guidelines and restrictions. We are fully committed to making your visit safe and enjoyable, but please do refer to our Safety Measures & Customer Information below prior to your visit.

Safety Measures

It is no longer necessary to wear a facemask when attending the venue, but you can if you would prefer.

Because we are a seated venue, it is not a requisite for us to check you have a vaccine passport

There is no longer a requirement to socially distance but if they wish to be socially distanced from others, we will do our best to comply - dependant on the numbers of other patrons. Please contact the Box Office directly to discuss your request.

Customer information

The use of face coverings purely down to the individual, it is not mandatory, customers can opt to or not to wear them when on site, if they choose to do so.

All tickets can be booked online, via telephone or direct at the Box Office.

If anyone in your group has any accessibility needs, please contact the Box Office prior to your visit - Tel: 01803 328385